Austin Texas Event Rental Pros

❓ Frequently Asked Questions (FAQ)

Have questions? We’ve got answers. Here’s everything you need to know about renting with Bounce Around Austin:

💳 How do I book a rental?

• Online: Browse items, select your event date/time, and checkout securely.

• Over the phone: Call us at 512‑789‑6207 for assistance with bookings or quotations.

📦 What is included with each rental?

Every price includes:

• Full-day rental (6–8 hours)

• Delivery, professional setup, and takedown

• Safety inspection and sanitation before use

⏰ Can I extend my rental period?

Yes, simply ask! Extra hours or overnight storage may be available—just notify us ahead of time.

📍 Where do you deliver?

We serve Austin, Round Rock, Cedar Park, Buda, Kyle, and nearby areas.
Not sure if you're in our delivery zone? Check the Delivery Area page or call us to confirm.

🔄 What if it rains or the weather turns bad?

• If rain is expected, you may reschedule or cancel at no charge with at least 24 hours’ notice.

• For safety, we do not install inflatables in heavy rain or winds above acceptable limits.

⚡ Do I need power?

• Inflatables require standard outlets within 50–75 ft.

• No power available? We have generator rentals—check our Generator page for details.

👷 Do you provide setup and teardown?

Yes! Our friendly, professional crew delivers, sets up, secures each unit properly, and returns to dismantle and collect after your event.

🧼 Is your equipment clean and safe?

Absolutely. Every unit:

• Is thoroughly cleaned and sanitized

• Undergoes visual inspection and safety checks before delivery

🚧 Do I need a permit for parks or schools?

Possibly. Some public venues require permits or insurance. We recommend checking with the venue and, if needed, we can assist in documentation.

🧒 Is adult supervision required?

Yes—an adult must supervise all equipment during use. We also recommend a soft play area and clear safety rules.

💲 What is your payment policy?

• We accept all major credit cards via our secure booking system.

• Full payment is due prior to delivery.

• No hidden fees—what you quote is what you pay.

🎁 Do you have discounts or specials?

Yes! We run specials and package deals on select items or multi-item bookings. Check out our Specials page for current offers.

📞 Still have questions?

We’re happy to help!
Call us at 512‑789‑6207 or fill out our Contact Form.